What would you do if you lost your job or had medical bills that consumed your income and savings? How would you pay your bills, who would you turn to, and how desperately would you seek assistance? These are the questions facing our clients every day. In the past couple of months, we have truly been amazed at the steps individuals in crisis will take to receive our help. Here are two such situations. . .
A friend called for “Margaret” because she was in tremendous need of rental assistance but was suffering from pneumonia. He planned to come for her, however, at the last minute was unable to do so. Fearing eviction, she checked herself out of the hospital against doctors’ orders and came into our offices, weak and crying.
One day recently, the receptionist answered the phone to find an EMS worker on the other end. “Jane,” who was on her way to our offices for an LGE appointment, had been involved in a car accident. She had been walking to our offices on Southside Drive all the way from north of Churchill Downs, and feared being late for her appointment. She paid a passerby to drive her to her appointment, only to have that car involved in an accident moments after she got into it. Now injured, “Jane” was being told by the ambulance crew that she needed to go immediately to the hospital. She was refusing to get into the ambulance, however, because she was so frightened that she would lose her appointment with us. The EMS worker, therefore, called to request that we reassure “Jane” that her appointment would be rescheduled and our donation would be reserved for her so that she would agree to seek treatment.