I was sitting at the receptionist desk one day when a family came in to pick up some food from the pantry. The two children played in the children’s area, while their mother filled out the paperwork and the social worker packed up the food. Shortly the grocery cart was wheeled out and the children rushed up to see what was inside. “Look mom, there’s SOAP!” the youngest exclaimed. Watching a child become so excited to receive such basic items as soap, toilet paper, and a new toothbrush opened my eyes to the real basic needs that many of our clients face.